FAQ: Frequently Asked Questions

Q: Does Quality Construction Roofing & Remodeling have insurance to protect me?

Yes, we carry a $2 million dollar policy and $1 million dollar Workman’s Compensation Policy

Q: Are you a member of the Better Business Bureau?

We have been a proud member of the BBB since 2000 and we’re recognized as a trusted, accredited member and we maintain an A+ rating.

Q: Do you have any specialized training to put on roofs?

Yes, we are certified with a vast majority of roofing products from asphalt shingles, metal, TPO, EPDM, Elastomeric Coatings.

Q: Can you help me deal with my insurance company with my claim?

Yes, many of our staff are licensed insurance adjusters and can advocate on your behalf.

Q: I have storm damage but have been denied by my insurance company. What should I do?

We can help! Let us get the insurance company back out to your property so we can help assess the damage.

Q: Do you meet with my adjuster?

Yes! It is imperative that we meet with your adjuster at the time the claim is being adjusted. Adjusters get paid on volume and fail to carefully examine your property. We go over it with a fine tooth comb to ensure nothing is missed. You have property insurance, not just roofing insurance.

Q: Do you tear everything off my roof before installing new shingles?

Yes, never allow anyone to put shingles on top of shingles because in most cases, it voids your warranty. Some companies proclaim that a metal roof over a wood shake roof is okay. It’s not! Think of the wood rotting underneath your new roof degrading the entire structure. Tearing off the old before installation is the only way to re-roof a home.

Q: Are you registered under any manufacturers as approved vendors?

Yes. We are certified to install CertainTeed, Owens Corning, GAF, Pabco, Genflex TPO, Firestone TPO, Decra stone coated steel, and AES elastomeric roof coatings.